Riley Chen — Interaction Design

Writing

Writing project preview
Early wireframes and user flows

Background

My Approach

Discovery

Ran usage analytics triangulation, resulting in validated insights and team alignment.

Exploration

Starting with wireframes, I refined through critique cycles and stakeholder review.

Impact

40% improvement in task completion. Since shipping, we've measured 35% reduction in support volume.

Writing

Shipping quality design requires collaboration and iteration. I've learned why . The implications matter for teams and organizations.

Key Takeaway

Whether you're building your product, this mindset matters.